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DRAFT — REQUIRES REVIEW BEFORE PUBLICATION

This document is a placeholder draft outlining general operational practices. It must be customized and reviewed by qualified legal counsel prior to commercial launch to reflect actual data flows, tracking, and compliance requirements.

Privacy Policy (Draft)

Last updated: [DATE — PENDING FINAL LEGAL REVIEW]

1. Overview

BookedHarbor ("we", "our", or "us") operates as a sole proprietorship (DBA BookedHarbor) providing AI-powered customer-response tools and appointment coordination workflows for residential HVAC contractors initially in Apopka and Central Florida.

This Privacy Policy describes how we handle information received from prospective HVAC partners who visit our website at https://www.BookedHarbor.com or submit inquiries to our business.

2. Information We Collect

When you submit a contact inquiry or book a demonstration, we may collect:

  • Full Name
  • HVAC Business Name
  • Business Email Address
  • Business Phone Number
  • Service interests and inquiry details

3. How Information Is Used

Collected contact information is used strictly to:

  • Coordinate scheduled consultation calls and software demonstrations
  • Respond to inbound questions about BookedHarbor customer-response tools
  • Assess service fit and proposed workflow configuration

Note: Automated SMS marketing is not enabled by default. Prior written consent and statutory disclosures will precede any future SMS messaging workflows.

4. Third-Party Integrations & Hosting

Our website may utilize certified appointment calendars, form processors, and CRM automation tools. Any prospect data submitted through those tools is handled according to the respective service provider's privacy standards and data protection measures.

5. Contact Information

For privacy-related questions or data requests, please contact:

BookedHarbor

Email: RichardR@BookedHarbor.com

Phone: (407) 495-8371

Service Area: Apopka and Central Florida, Florida